How to reset your JDE password
Information Technology
Version: 1 (02/01/2023)
How to reset your JDE password
Important Information
This article contains information on how to reset your JDE password
Audience: All Employee
If you have forgotten or need to reset your JDE password (which expired every 90 days) please see the sets below on how to do this.
- From the JDE Log in Page, click the Forgot Password link:
- A new window opens
- Enter your Employee ID, last 4 of your SSN, and Date of Birth:
- Press the Verify Your Information button
- The page updates with a successful status. You can now enter a new password.
- If your account has been disabled, a message will display. Call the helpdesk to re‐enable
your account.
- Press the Update Password button
- The page updates with a successful status. Press Exit to log back in to JDE with your new password.
Getting Help
If you encounter any issues or have any further questions, please contact your IT Service Desk by creating a ticket at https://support.fcgov.com/support/home